Privacy Policy

Introduction
Vleafy Technologies Private Limited is committed to protecting your privacy. This Privacy Policy outlines the types of data we collect, how it is used, and the steps we take to safeguard your personal information.

1. Information We Collect:

• Personal Information: When registering for services, we collect personal information such as your name, email address, phone number, and billing information.
• Non-Personal Information: We collect non-personal data, including IP addresses, browser types, device information, and usage patterns to improve our services.
• Payment Information: Payment details are collected and processed securely. We do not retain customer payment card details.

2. How We Use Your Information:

• Service Delivery: We use your personal data to provide services like WhatsApp Business API, CRM, digital marketing, and automation solutions.
• AI and Analytics: Non-personal, anonymized data may be used for training our AI agents to improve service delivery.
• Marketing: With your consent, we may send you updates on products and services.

3. Data Sharing:
We do not sell your data. Your information may be shared with:

• Third-party service providers: To provide technical support, improve service delivery, or when integrating with other platforms.
• Legal Requirements: If required by law, we may disclose personal information to comply with legal obligations.

4. Data Security:
We use SSL encryption and secure data storage methods to protect your information. However, despite our best efforts, we cannot guarantee complete protection due to potential:

• Data breaches
• Technical failures
• Natural disasters

In such events, we are not liable for any loss of data or associated damages.

5. Data Retention:
We retain your personal information for as long as your account remains active or as needed to provide services. Upon request, data can be deleted, except where retention is legally required.

6. Changes to Privacy Policy:
We may update this Privacy Policy periodically, and changes will be posted on our website. Continued use of our services constitutes your acceptance of these changes.

7. Contact Information:
For any privacy-related inquiries, please reach out to [email protected].